Tech

Website Hosting for Small Businesses: What Actually Matters

Builder, shared, managed or static hosting? What matters for a small business site: speed near your customers, handling a rush, and backups.

Jesse Chesnut

Jesse Chesnut

2 min read

Updated

Cover reading "Hosting, In Plain Words" with a checklist
On this page (3 sections)
  1. The main kinds of hosting
  2. What to care about
  3. Signs your hosting is the problem

Hosting is where your website lives. Most owners never think about it until the site goes down or the renewal bill jumps. Here is what matters for a small business, in plain terms.

The main kinds of hosting

Website builders

Wix, Squarespace and similar builders include hosting in the monthly fee. Simple, but you cannot move the site anywhere else.

Shared hosting

The cheap plans from big hosting companies. Your site shares a server with many others. Fine for small, quiet sites. When a neighbor gets busy or a bot hits the server, everyone slows down.

Managed WordPress hosting

Hosting tuned for WordPress, often with updates, backups and caching included. Faster and safer than shared hosting, and more expensive.

Static hosting on a global network

The site is built ahead of time into plain files, and copies are stored on servers around the world. Each visitor gets the copy closest to them. There is no server building pages on the fly, so there is little to slow down or break. This is how the sites I build are hosted, on Cloudflare.

What to care about

Speed where your customers are

Your customers are in Lincolnton and Gastonia, not next to a data center three states away. A host that serves copies close to them helps every page load faster.

Handling a rush

Traffic is not steady. A roofer gets a wave of visits after a hailstorm. A shop gets shared in a big local Facebook group. A restaurant gets mentioned on the evening news. On shared hosting, that is exactly when sites slow down or fail. Static files on a global network barely notice.

HTTPS included

The certificate should be free and renew on its own. If a host charges extra for it, look elsewhere.

Backups and rollbacks

If an update breaks something, how fast can it go back? Good setups keep past versions and can switch back in moments.

Who handles it

Cheap hosting is not cheap if you spend weekends fixing it. Know who gets the call when the site is down, and how fast they answer.

Signs your hosting is the problem

  • The site is slow even on fast wifi.
  • It goes down now and then and nobody knows why.
  • Your host keeps selling you add ons to fix speed or security.
  • The renewal price is far higher than the first year.

If a few of those sound familiar, run the free website check to see how your site loads. Slowness can also come from the site itself rather than the host, and Core Web Vitals explained helps you tell which.

  • Hosting
  • Cloudflare
  • Site Speed
  • Uptime
Jesse Chesnut

Written by

Jesse Chesnut

Jesse runs Waldo7Labs, a one person web studio in Iron Station, NC. He builds every site himself, from a blank file, for local businesses across Lincoln, Gaston, Catawba and Mecklenburg counties.

About Jesse Where the name comes from See the work